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1999-07: Access to Bank Statements in Alternate Formats

Whereas a substantial number of blind and vision impaired Canadians rely on braille, large print, tape, machine readable text and other formats as their preferred format for reviewing documents; and

Whereas most Canadians have bank accounts and/or credit cards registered with a Canadian Chartered Bank, a Schedule II bank, a Credit Union or a trust company; and whereas all chartered banks, schedule II banks Credit unions and trust companies provide statements to many of their subscribers on a monthly basis; and

Whereas many blind and vision impaired Canadians cannot read the statements provided by the banks, trust companies and Credit Unions without the assistance of access technology and/or sighted readers:

Be it resolved that:

  1. The National Federation of the Blind: Advocates for Equality calls on all credit unions, banks and trust companies that provide bank statements and credit card statements to the public, to produce statements in braille, large print, cassette tape, machine readable text or any other format chosen by blind or vision impaired Canadians who may request this service;
  2. That the board of directors is authorized, if sufficient funds are available, to commence legal proceedings under provincial human rights legislation, the Canadian Human Rights Act or the courts against any bank, credit union or trust company which refuses to implement this
  3. That the board of directors shall advise all of the affected banks, credit unions and trust companies of the substance of this resolution.
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