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Re: WCAG 2.0 Compliance and Accessible Websites

February 1, 2013
Tony Clement, President of the Treasury Board
Re: WCAG 2.0 Compliance and Accessible Websites

A response has been received to this letter: see letter #2627

See history below for details

February 1, 2013


Tony Clement

President of the Treasury Board

Treasury Board of Canada Secretariat
Strategic Communications and Ministerial Affairs
L'Esplanade Laurier, 9th Floor, East Tower
140 O'Connor Street
Ottawa, Canada K1A 0R5


Re:  WCAG 2.0 Compliance and Accessible Websites



Dear President Clement,


The Alliance for Equality of Blind Canadians is a national charitable organization that was founded in 1992, and is dedicated to the promotion of the increased inclusion of blind, deaf-blind and partially sighted Canadians in all aspects of social life; from employment to participation in elections. Our members are comprised of blind, deaf-blind and partially sighted consumers and supporters from across the country.  They participate in working groups and committees, interact with local and city-based chapters, and engage in public awareness and educational activities on a daily basis. The mission of the AEBC is to increase awareness of rights and responsibilities so that blind, deaf-blind and partially sighted individuals can have equal access to the benefits and opportunities of society.


 As interveners in the Jodhan vs AGC case we were pleased with the Federal Court of Appeals decision. AEBC is determined to follow-up and monitor the progress within the Government Of Canada on web site accessibility and usability. The Alliance for Equality of Blind Canadians believes that there is a need for a measure that ensures government of Canada's content on departments and agency's web sites reach the greatest number  of Canadians possible in the most user friendly and accessible way. To this end we ask:


 What is the baseline that has been established for the government of Canada across departments and agencies that determine what the "Accessibility Support" is?


 This baseline would ensure that monitored assessments of web sites are being carried out in a consistent manner across departments and agencies. AEBC believes this will lead to a more concise, accurate, and effective measure for WCAG 2.0 compliance.  WCAG 2.0 contains guidelines and structure for consideration on "accessibility support".  However, it is left open to the community and/or organizations for how many and for which assistive technologies will be included to achieve "accessibility support" based on the definition and the documentation on the level of assistive technology needed to meet the requirements. We believe that the government Of Canada must have an assessment baseline that will define what "accessibility support" is in order to ascertain limitations, technology shortfalls and/or WCAG 2.0 failures. Without this baseline there is no measure to see if the requirements are met.


 As your Information Technologists will tell you, there are 5 levels of conformance.  As such, in order to achieve these requirements. AEBC wants to know:


What are the standards that have been adopted by the government of Canada to ensure that possible WCAG 2.0 failures are corrected that may fall outside of the listed sufficient techniques under WCAG 2.0?


 Our members are still having issues with Government of Canada sites using varying adaptive technologies. It is our hope that in the near future sites and the contents of those sites will become more and more accessible and useable as the corrective actions are put in place.


 We look forward to the answers to our questions and would request reports of progress based on the baselines mentioned above.



 Yours sincerely,



 Donna Jodhan


 Alliance for Equality of blind Canadians



David Baker of Baker Law

Meryl Gary of Baker Law

Coalition of Organizations of Blind, Deaf-blind, and Partially-Sighted Rights Holders of Canada (CBRC)

Jutta Treviranis



  • This letter, #2615 was sent February 1, 2013 to Tony Clement, President of the Treasury Board : Re: WCAG 2.0 Compliance and Accessible Websites (has 1 replies)

    • #2627, which is a reply to #2615, was received March 11, 2013 from : WCAG 2.0 Compliance and Accessible Websites Letter Response from Tony Clement