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Advocating for the Rights of Consumers

In last week's blog post, I was extremely upset on how a company like Presonus could make a product so inaccessible to the visually impaired, and how this company was not willing to invest the time to make their products accessible. Well, I did two things to make me feel a lot better.

1. I actually went back to my local music shop and returned the card for a full refund, and was able to file a report against Presonus. I simply told the manager and sales rep at the store, the whole story, and they were extremely angry and disgusted at how I was treated. I've been a long time customer at my local music shop for a little over 25 years and have always been treated extremely well by the staff. In fact the manager and owner often tell me that I'm like family to them. This is amazing because they will back me up 100 percent and support my opinion, and what I have to say. Besides, its nice to know that I have a second home, kind of like the show Cheers. No kidding, when I walk in the store they all call me by name.

2. Apple has an accessibility department which handles third party's not willing to comply with accessibility guide lines. "yes," I actually filed a report against the company, and have a case number to follow up, which I was encourage to do in the next couple of weeks.

After writing last week's post, I took a couple of minutes to reflect on my situation, and I decided that I wasn't going to let a company put me down, so I decided to act and report on them. After all we as citizens pay lots of money for products, and to simply have the technicians and engineer developers put us visually impaired folk down is not acceptable in 2012. I figured its about time that I stand up and fight not only for myself but for other musicians around the world. After all is said and done, we as visually impaired individuals are all on the same path to make sure that we get equal access to our rights, and of course access to technology. This is the main reason as to why I became an AEBC member: to advocate and stand up for all visually impaired individuals.

the best advice I can offer all those reading this post is to not give up on something you truly believe in. There will always be a road block, to overcome and or challenge, but if we all stand together and really truly fight for what we believe, in the end it is you and I that make a difference. In closing, I can honestly say that I'm darn proud of being an AEBC Member, and most of all am proud to be here sharing my experiences, and some of my misfortunes. . While I can't win every battle, I certainly have the right to express and voice my opinion freely, and diplomatically.


This blog is curated by the AEBC, but welcomes contributions from members and non-members alike. The thoughts, views, and opinions expressed in the Blind Canadians Blog are those of the contributing authors and do not necessarily reflect those of the AEBC, its members, or any of its donors and partners.
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