TransLink is now the first transit system in Canada with braille signage on every bus stop to improve transit information available to customers who are blind or partially sighted. This signage has been installed at more than 8,400 bus stops throughout Metro Vancouver.
Each braille and tactile bus stop sign contains:
Information written in both Unified English Braille and raised tactile letters
Bus stop ID numbers
Bus routes serving that bus stop
Bay or bus stop indicators
Customer Information phone number
In addition to the braille and tactile signage, tactile walking surface indicators have been installed at every bus stop located on property that TransLink owns. These raised surface indicators are mounted on the ground to help customers who are blind or partially sighted know they are near a bus stop while helping direct them to the front door of the bus.
These changes are the result of robust engagement with Access Transit's Users' Advisory Committee, the Canadian National Institute for the Blind, and many other regional stakeholders.
Volunteer members from AEBC's BC Affiliate participated in the engagement process.
IMAGE ALT TEXT: photo of a man's hand touching a braille display on an outside street pole.